Refund Policy

Refund & Return Policy

We want you to love your purchase! However, please note that we only accept returns for damaged or defective items. Change-of-mind returns are not accepted.


  • Eligibility: If your item arrives damaged or defective, please contact us within 7 days of delivery with photos showing the issue.

  • Return Process:

    Contact us at info@meowimo.com or via WhatsApp at +1-380-2290373 to report the damaged item.

    We will provide instructions for returning the item.

  • Refunds: Once we receive and inspect the damaged item, we will issue a full refund to your original payment method within 5–7 business days.

  • Return Shipping Costs: We cover return shipping for damaged or defective items.

Please ensure that items are returned in their original packaging to avoid delays in processing your refund.